Everything that helps you before, during and after your order: how to reach us, how to follow your parcel, what we stand for, and where to find a quick answer.

Contact us

A question about a light, an order, a delivery or a return? Our team answers Monday to Friday, 9am to 6pm (Paris time), by email within 1 to 2 working days. Go to the contact page

Track my order

Your order is prepared and dispatched within 1 to 3 working days, and delivery then takes 5 to 10 days. As soon as it is dispatched you receive an email with your tracking number and a link to follow your parcel. See our delivery times

About us

Alborra is an independent French shop, based in Paris, specialising in lights in travertine, wood, alabaster and opal glass. Read our story

Frequently asked questions

Delivery, timings, your 14-day right to cancel, order tracking and your legal rights: the answers to the questions we are asked most often. Read the FAQ

Our collections

Wall lights, pendant lights, flush ceiling lights, table lamps, bedside lamps and cordless lamps. See all our lights

Legal information

Our Delivery Policy, our Refund Policy, our Terms of Sale and our Legal Notice.